We're here to answer your questions and help plan your perfect journey
Phone: +1-646-938-5734
Email: sales@jarongmedia.com
Our team is available Monday through Friday from 9am to 6pm.
Main Office:
28 De Soto Ave,
Beacon, NY, USA-12508
Gambia Office:
Sukuta Highway,
The Gambia
Find answers to common questions about our services, booking process, and travel arrangements
We recommend booking your flights at least 3 months in advance and accommodations 1-2 months before your trip for the best availability and rates. For peak seasons and popular destinations, earlier booking is advisable.
We accept various payment methods including credit/debit cards, bank transfers, and major online payment platforms. For specific payment options, please contact our customer service team.
Our cancellation policy varies depending on the type of booking and service provider. Generally, cancellations made at least 30 days before departure may be eligible for a full refund. Please refer to the specific terms and conditions for your booking.
Yes, we recommend and can arrange comprehensive travel insurance coverage through our trusted partners. This includes coverage for trip cancellation, medical emergencies, lost luggage, and other travel-related incidents.